Consumer Duty

Products and Services Outcome and Price and Value Outcome

Consumer Duty outcomes relate to:

  • products and services
  • price and value
  • consumer understanding
  • consumer support

The rules require firms to consider the needs, characteristics and objectives of their customers – including those with characteristics of vulnerability – and how they behave, at every stage of the customer journey. As well as acting to deliver good customer outcomes, firms will need to understand and evidence whether those outcomes are being met.

For further information on the documents please email us at: newbusiness@allmoneymatters.co.uk

Below is a list of our lenders Fair Value Assessment and Target Market information for your perusal. Please note that these are for intermediary use only and not for the consumer.

Afin

Request Document

Allica Bank

Products out of scope

View the document

Dudley Building Society

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CHL Mortgages

Request Document

equifinance

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The Family Building Society

View the document

View the document

View the document

Hampshire Trust Bank

Waiting for Documents

Waiting for Documents

Landbay

View the document

Request Document

Request Document

View the document

Request Document

View the document

Pepper Money

View the document

Precise

View the document

Products out of scope

Redwood Bank

Waiting for Documents

Shawbrook

View the document

Step One

Request Document

Request Document

The Mortgage Lender

View the document

Together

View the document

UTB

View the document

Vida Homeloans

View the document

West One

Buy to Let Bridging

Buy to Let

Zephyr Homeloans

Products out of scope

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