Consumer Duty
Products and Services Outcome and Price and Value Outcome
Consumer Duty outcomes relate to:
- products and services
- price and value
- consumer understanding
- consumer support
The rules require firms to consider the needs, characteristics and objectives of their customers – including those with characteristics of vulnerability – and how they behave, at every stage of the customer journey. As well as acting to deliver good customer outcomes, firms will need to understand and evidence whether those outcomes are being met.
For further information on the documents please email us at: newbusiness@allmoneymatters.co.uk
Below is a list of our lenders Fair Value Assessment and Target Market information for your perusal. Please note that these are for intermediary use only and not for the consumer.
Request Document
Request information
Request Document
Request information
Request Document
A
