Secured loans / Mortgage Arrears
The date of the adverse will impact which of our 4 tiers the customer is eligible for. See below for further guidance. If the Applicant’s mortgage has at any point been reported as having a status 6. The case cannot proceed.
- Premier – 0 in 36 Months | 0 in 48 Months
- Advantage – 0 in 24 Months
- Progress – 0 in 12 Months, 2 in 24 Month | 0 in 24 Months
- Support – 0 in 6 Months (Excludes status 6 default or repossessions which is covered by CCJ and default criteria)
Unsecured Credit Arrears
The date of the adverse will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – 0 in 12 Months. Max status 2 in 24 months | 0 in 24 Months
- Advantage – 0 in 3 Months. Max status 2 in 24 months | 0 in 3 Months, 2 in 24 Months
- Progress – 0 in 3 Months
- Support – No limit | Not considered (Excludes Status 6 and any default)
Comms and Utilities arrears will be excluded from the tiering considerations.
Registered Defaults
The date of the default will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – 0 in 36 Months | 48 Months or more
- Advantage – 0 in 24 Months (Max £500 if registered in the last 36) | 24 Months or more (Max £500 if 2 registered in last 36 Months)
- Progress – 0 in 12 Months (No value limit) | 24 Months or more
- Support – 0 in 6 Months (No value limit) | 12 Months or more
Comms and Utilities defaults will be excluded from the tiering considerations.
Satisfied Communications and Utilities defaults under £250 will be ignored (per applicant)
Unsatisfied Defaults
The date of the default will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – 0 in 36 months | None
- Advantage – 0 in 24 Months (Max £500 if registered in the last 36) | None
- Progress – 0 in 12 Months. Max £2,000 | None
- Support – 0 in 6 Months. Max £5,000 | Max £5,000 if registered 48 or more Months ago
Comms and Utilities defaults will be excluded from the tiering considerations.
Satisfied CCJs
The date of the CCJ will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – 0 in 48 Months | None
- Advantage – 0 in 24 Months. (Max £500 if registered in last 36) | Up to £2,000 (Max £500 if registered in the last 36 Months)
- Progress – 0 in 24 Months. No value limit | Up to £2,000
- Support – 0 in 12 Months. No value limit. | Up to £5,000
Unsatisfied CCJs
The date of the amount of the CCJ will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – 0 in 48 Months | None
- Advantage – 0 in 24 Months. (Max £500 if registered in last 36) | Up to £2,000 (Max £500 if registered in the last 36 Months)
- Progress – 0 in 24 Months. No value limit | Up to £2,000
- Support – 0 in 12 Months. No value limit. | Up to £5,000
Debt Management Plans
The period in which the DMP was in place will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – 0 in 36 Months | None
- Advantage – 0 in 24 Months | 24 Months or more
- Progress – 0 in 12 Months | 24 Months or more
- Support – Accepted where performing
Arrangements to pay on Comms and Utilities will be excluded from the tiering considerations.
Bankruptcy/IVA (Includes IVA, DRO, LILA etc.)
The period in which the Bankruptcy etc was in place will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – None
- Advantage – None
- Progress – None
- Support – 72 Months or more
Pay Day Loans
The date of the pay day loan will impact which of our 4 tiers the customer is eligible for. See below for further guidance.
- Premier – 0 in 36 Months
- Advantage – 0 in 24 Months | 0 in 36 Months
- Progress – 0 in 12 Months | 0 in 36 Months
- Support – 0 in 6 Months | Underwriter discretion